10 Key Elements of a Configuration and Audit Control Solution:
To fully realize the benefits of Configuration Audit and Control, there are a number of elements to be considered
in order to effectively evaluate potential solutions. These criteria have been broken down into 10 primary areas. Each element provides an important capability of a Configuration Audit and Control solution, and implementation
should be weighted based on the organizational
requirements and process maturity of each business
unit being supported.
1. Ensure configurations meet organizational standards
2. Detect all changes across the entire IT service stack
3. Capture detailed configuration change data in a timely manner
4. Audit configuration changes independent of automated tools
5. Reconcile changes with organizational change policies
6. Allow change management systems to reconcile with change tickets
7. Provide comprehensive, multi-level reporting and alerting
8. Link with corporate CMDB to assure configuration and change data integrity
9. Roll back inappropriate changes
10. Support for virtualized environments
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